[RomaGoth]

I would agree that Shattrath does not feel like a city. Some of that may be due to the flying mounts, but personally I feel that most of it has to do with the fact that the main level has a couple of banks, a flightmaster, and not much else. I see Shat as more of a hub for me to utilize on my way to somewhere else. I don't get that feeling in Stormwind, Ironforge, The Undercity, etc....; they seem more like actual cities. The layout has more to do with a "city feel" than allowing people to fly around the place, although I am sure that has something to do with it as well.