A little network issue

Khaf · October 10, 2008, 12:22 AM

Hey guys. I know you're not a team of tech support agents, but I thought I might throw this in here in case anyone has any ideas. People here tend to be better informed. I posted this on the official forums:

Quote:

WoW had been working great for the last 2 years, and suddenly the other day I can't log on. No setting has been changed, I haven't changed ISP, my ports are all open, and I'm on a Mac with no anti-virus software, just the firewall that comes with the system.

I bypassed my router and it seems to be the problem since I can log directly from the modem with no problems. However as soon as I try the router, whether it's wired or wireless I'm stuck out. I have a WGT624 v.3 with the latest software.

Considering I've tried everything, all my ports are open and everything is as it was when the game did work, I'm wondering if there is any chance that some random undetectable error in the router is preventing me from entering the game. It's funny cause I can use the Blizzard downloader, the WoW launcher goes online nicely, and I can even log on to the PTR server, just not the live one.

My account is active and everything is fine. It just seems like my router decided I can't play WoW anymore. Any ideas?

Thanks.

Yep, it sucks. Thanks for any help.

Plavonica · October 10, 2008, 12:43 AM

Did you try reseting the router? I have had similar problems and a simple reset worked fine.

snackereen · October 10, 2008, 01:51 AM

Quote:

Originally Posted by Khaf

...and I can even log on to the PTR server, just not the live one.

That sounds more like a WoW-problem, because you can log on to the PTR. As far as I remember, you need to make a phsyical "copy" of your wow to log on to the PTR, so if that works it "should" be something with your original version of WoW. Did you try the repair function? Or try to overwrite the originally installed one with the copied version for the PTR (I'm not sure if they are almost identical, so please be careful).

Otherwise, that's a real strange problem, though everything seems to work fine except for the copy you play with.

Thadar · October 10, 2008, 03:56 AM

I agree that this does not look much like a networking problem caused by your router. To make sure that this is not the case you could try the following on your computer:

Open a shell (on a Mac you will find an application called "Terminal" in your Applications -> Utilities subfolder).

Type the following:

telnet us.logon.worldofwarcraft.com 3724

if you are playing on an US server

or

telnet eu.logon.worldofwarcraft.com 3724

for Europe.

If you get something like

$ telnet eu.logon.worldofwarcraft.com 3724
Trying 80.239.178.113...
Connected to eu.logon.worldofwarcraft.com.
Escape character is '^]'.

then your networking setup is most likely not the cause of your problem.
I would continue searching on the application layer.

(Type "quit" to exit.)

HTH,

Thad

Khaf · October 10, 2008, 01:28 PM

Thanks a lot guys, this is what I got.

telnet us.logon.worldofwarcraft.com 3724
Trying 12.129.232.110...
Connected to us.logon.worldofwarcraft.com.
Escape character is '^]'.

I didn't know there was a repair function. Where is it?

The PTR seems to be a separate program, maybe it uses a lot of the info from the live game, I don't know.

October 10, 2008, 12:43 AM	#2 (permalink)
Plavonica Member Character Info Plavonica 80 Undead Warlock Darrowmere US PvP Guild: Dragon Fire Profile: Blizzard Armory Talent Spec: 57/14/0	Re: A little network issue Did you try reseting the router? I have had similar problems and a simple reset worked fine.

October 10, 2008, 03:56 AM	#4 (permalink)
Thadar Registered Character Info Thadar 70 Gnome Warlock Durotan Euro PvE Guild: Bund der Macht Profile: Blizzard Armory Talent Spec: 0/21/40	Re: A little network issue I agree that this does not look much like a networking problem caused by your router. To make sure that this is not the case you could try the following on your computer: Open a shell (on a Mac you will find an application called "Terminal" in your Applications -> Utilities subfolder). Type the following: telnet us.logon.worldofwarcraft.com 3724 if you are playing on an US server or telnet eu.logon.worldofwarcraft.com 3724 for Europe. If you get something like $ telnet eu.logon.worldofwarcraft.com 3724 Trying 80.239.178.113... Connected to eu.logon.worldofwarcraft.com. Escape character is '^]'. then your networking setup is most likely not the cause of your problem. I would continue searching on the application layer. (Type "quit" to exit.) HTH, Thad

October 10, 2008, 01:28 PM	#5 (permalink)
Khaf Member Character Info Khaf 70 Blood Elf Warlock Uldaman US PvE Profile: Blizzard Armory Talent Spec: 9/41/11	Re: A little network issue Thanks a lot guys, this is what I got. telnet us.logon.worldofwarcraft.com 3724 Trying 12.129.232.110... Connected to us.logon.worldofwarcraft.com. Escape character is '^]'. I didn't know there was a repair function. Where is it? The PTR seems to be a separate program, maybe it uses a lot of the info from the live game, I don't know.