| World of Warcraft Discussion General Discussion about anything relating to World of Warcraft and the Warlock's place with in... |
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December 17, 2008, 01:03 PM
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#1 (permalink) |
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Character Info
Kiralyn 80 Human Warlock Mal'Ganis US PvP Guild: Self Titled Profile: Blizzard Armory Talent Spec: 0.13.58 |
Server Stability Issues
After another raid night got canceled, I'm trying to get a response out of Blizzard about the issues that have plagued Mal'Ganis for the past few months. I started a post on the general forums in hopes of getting some attention. If anyone else is having server issues, feel free to post in my thread with your situation, or just to show some support. The thread can be found here: World of Warcraft - English (NA) Forums - The Case for Disclosure I ask that people please ignore any trolls that pop into the thread, and keep posts intelligent. The goal is to get a response from blizzard and a change to the issues we've been seeing. Thanks in advance.
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Hell, it's about time. -Tychus Findlaw |
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December 17, 2008, 01:52 PM
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#2 (permalink) |
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Re: Server Stability Issues
It's been a pain, but we've still been able to clear content, even with the 1000ms or worse lag. You shouldn't have to cancel your raid. :/ But yeah it sucks. it's been going on for a couple weeks now, always during primetime. and it's server wide lag, not just in instances. by the way, the customer service forum is the place for that thread, but there's already a thread going on there about malganis. Last edited by Fallenman; December 17, 2008 at 01:57 PM.. |
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December 17, 2008, 02:10 PM
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#3 (permalink) |
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Character Info
Hazical 80 Blood Elf Warlock Tortheldrin US PvP Guild: Predestined Profile: Blizzard Armory Talent Spec: 0/13/58 |
Re: Server Stability Issues
On Manno, we get complete lock-ups that last 5-10 seconds. It's pretty neat! |
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December 17, 2008, 02:56 PM
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#4 (permalink) |
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Character Info
Kiralyn 80 Human Warlock Mal'Ganis US PvP Guild: Self Titled Profile: Blizzard Armory Talent Spec: 0.13.58 |
Re: Server Stability Issues
Believe me, it's making content unplayable. We wiped for an hour on Anub'rekan because you couldn't run out of locust swarm. It didn't matter where you were, your position wouldn't update on the server, so the game thought you were taking damage. I'd be on the opposite side of the room watching the debuff stack. Believe me, this is far from an l2p issue, or a minor annoyance. This is killing our server.
__________________
Hell, it's about time. -Tychus Findlaw |
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December 17, 2008, 03:02 PM
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#5 (permalink) |
Status: Member
Character Info
Oliselia 80 Blood Elf Death Knight Cho'gall US PvP Guild: BLEED Profile: Blizzard Armory Talent Spec: 14/50/7 |
Re: Server Stability Issues
I fear that Mal'Ganis is not the only realm experiencing increased lag lately, Cho'gal has been running in the mid 400 - 500 ms range for me. Normally its around ~70'ish ms. -Oli |
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December 17, 2008, 03:41 PM
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#6 (permalink) | |||||
Character Info
Barkle 80 Undead Warlock Rexxar US PvE Guild: Corpus Vile Profile: Blizzard Armory Talent Spec: 0/41/30 |
Re: Server Stability Issues
I feel bad for everyone on Mal'Ganis. Having server issues like this is inredibly frustrating, not only for you, but for your entire guild, and the entire community of Mal'Ganis. I applaud you for putting some thought and effort into writing your post. Quote:
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Your entire post has provided no useful information. Your entire post has been a demand for information. Quote:
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Try answering the following Specs of your PC (CPU, memory, video card, video card memory, internet connection, OS, etc) Complete list of addons you are using. Is the lag constant? Does it spike? Does it get worse in instances? DOes it spike when using an ability? When casting? When mounting? When moving? When turning? DO you get the same performance if you disable ALL addons? Have you tried disabling addons one at a time to see if there is any performance difference? Do you get the same performance in all zones? On all continents? In all dungeons? Do you get the same performance if you turn your graphics all the way down? If you disable sound? If you go to a completely unpopulated area, and zoom the camera all the way in, and stare at a wall, are you still getting problems? Just some ideas to start. Try troubleshooting the problem and providing some meaningful feedback. Neither this post nor the one on the official forums help. Last edited by Barkle; December 17, 2008 at 03:43 PM.. Reason: removed some inflamitory comments |
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December 17, 2008, 05:18 PM
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#7 (permalink) | |
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Re: Server Stability Issues
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Regardless, again the point is, it's been going on for a couple weeks and they need to fix it. I just haven't seen it being so bad that you have to cancel a raid... |
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December 17, 2008, 06:34 PM
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#8 (permalink) |
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Character Info
Kiralyn 80 Human Warlock Mal'Ganis US PvP Guild: Self Titled Profile: Blizzard Armory Talent Spec: 0.13.58 |
Re: Server Stability Issues
Fallen, unless you're playing on Mal'Ganis, I don't think you can make the determination as far as what is and isn't playable. My best, always soft-spoken, never frustrated healer was cussing like a sailor in vent last night because no matter what she did it wan't successful. The server was unplayable. If you are on MG, I'd like to know when exactly you were in the instance last night that you were killing things. From everything I saw in general chat it was an issue for everyone raiding last night. As far as providing useful feedback, we've done that. Many, many times over the past months. I made another post in the MG customer support forum today outlining the issues we were having. However, that isn't a thread that needs to be clogged up with our requests for information. As for what prolonged issue is, and definitions of acceptable, while I may be applying my own, they are derived from business experience. I'm the IT manager for a company that provides online services to our customers, and have a good idea of what allowable downtime is, and when performance issues go from 'lets get it fixed' to 'we need to contact our customers and let them know what's going on'. While this obviously isn't a business critical service that blizzard is providing, it is a service none the less, and it isn't being provided. However, they have a veritable monopoly on the market (didn't care for WAR, sorry), so we have no where else to go. If you were to go to the gym tonight and the attendant said that all the machines are down, you'd go do free weights or swim or whatever else. But tomorrow you'd wonder when the machines will be fixed. Next week you'd be upset that they were still broken, and would be asking when they would be fixed. Two months of that? You'd be at a new gym. The problem is that we like our server. We like the community and the 9:1 horde ratio at level 80. We've been under our guild tag for more than three years. If it's time to go find a new gym, I'd like to know that. It isn't a decision I want to make for the guild with no information. The specific feedback is in the CS forum, the request for additional information is in the general forum. I think that works. As for all the addon, wtf, whatever else talk, it's not that. The entire server population is experiencing issues. Being told the same thing over and over again isn't helpful, no matter where it comes from.
__________________
Hell, it's about time. -Tychus Findlaw |
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December 17, 2008, 10:21 PM
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#9 (permalink) |
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Re: Server Stability Issues
I'm on mal'ganis. I'm in Casual. :p We cleared naxx and malygos, starting at 7pm server time. We did naxx first. Yes the lag sucks, but if your healers pre-heal more, and everyone adjusts, etc so on, it's certainly do-able. *** Information added 2 Minutes and 48 Seconds later... *** and yah barkle, i know your intentions mean well, but it's beyond anything client side. blizzard knows that already. :( |
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December 18, 2008, 09:28 AM
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#10 (permalink) |
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Character Info
Kiralyn 80 Human Warlock Mal'Ganis US PvP Guild: Self Titled Profile: Blizzard Armory Talent Spec: 0.13.58 |
Re: Server Stability Issues
Bah. We don't have the raid team you guys do. Our healers aren't that good or that geared. We were also half full of FIC pugs. Tell peridot he sucks for me.
__________________
Hell, it's about time. -Tychus Findlaw |
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